Privacy Policy

Effective Date: July 1, 2025

This Privacy Policy describes how Maigent collects, uses, and protects your personal information when you use our Service.

1. Information We Collect

• Personal information (e.g., name, email, payment details).
• Usage data (e.g., IP address, device type, pages visited).
• Session interaction data collected via Microsoft Clarity, including mouse movements, clicks, scroll behavior, and engagement patterns. Data fields entered by users are masked, and only non-identifiable metadata such as operating system, browser type, and geographic location (state, country) are collected.

2. How We Use Information

• To provide and maintain the Service.
• To communicate with you and respond to inquiries.
• To analyze and improve the platform.
• To process payments and manage subscriptions.
• To monitor user interactions via Microsoft Clarity to improve usability and platform design. This includes viewing anonymized session recordings.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share data with service providers who help us operate the platform, but only under strict confidentiality obligations.

4. Security

We use reasonable security measures to protect your information, but no system is 100% secure. Use the Service at your own risk.

5. Your Rights

You may access, update, or delete your personal information by contacting us. Depending on your location, you may have additional rights under applicable data protection laws.

6. Children's Privacy

Maigent is not intended for users under 13. We do not knowingly collect personal information from children.

7. International Users

By using the Service, you consent to your data being transferred to and processed in the United States.

8. Compliance with Data Protection Laws

Maigent complies with applicable data protection regulations, including the General Data Protection Regulation (GDPR) for users in the European Economic Area and the California Consumer Privacy Act (CCPA) for California residents. If you are a resident of one of these jurisdictions, you may have specific rights regarding your personal data, including the right to access, correct, delete, or restrict use of your data, and the right to object to certain processing or to withdraw consent.

To exercise your rights under GDPR or CCPA, please contact us at support@maigent.ai.

9. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Service constitutes acceptance of the new terms.

10. Contact

For questions about this policy, please contact us at support@maigent.ai.